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Reviews

21 testimonials found - Page 2 of 3
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Great Outcome

If you're looking to sell your home and want to extensive local knowledge then Dennis and the team are the Agents for you. Dennis and his team understand the local market and give honest and current advice to help you decide how to manage your sale.

Very happy with my outcome, thank you Dennis!

4.5/5 Stars

Corinne Angeloni

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Excellent Service

Charlotte showed excellent service and professionalism. She was sincere and helpful right from the beginning at the open inspection.

Her patience and open communication was certainly an advantage. Charlotte was able to respond to all our emails and phone calls in a very timely manner

She gave us her honest view and which helped us making an informative decision. Would definitely recommend.

5/5 Stars

Reno Zalidas & Ani Khodaverdi

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Highly Recommended

The 'star icons' do not go high enough, should be excellent regarding Charlotte. Throughout the whole process she made it so easy, and property was sold within the week. always in contact, and most importantly always contactable, even at night. I cannot recommend her too highly, Elders at Kings Langley as extremely fortunate to have her on their team.

5/5 Stars

Gillian & Freddy Wilson

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116 James Cook Drive, Kings Langley

Over twenty years ago, we bought our property at Kings Langley through Dennis Ashford the current Principal of Elders Real Estate of Kings Langley. Dennis managed the purchase with superb ease whilst ensuring the vendor's needs and ours were achieved.

A few years later, we moved to another area and rented out this property.After a short stint with less than satisfactory property managers, we engaged with Elders Real Estate under Dennis's management.

Elders have managed client relationships, that of tenants and landlord in an unbiased and professional manner. 

Elders have consistently chosen high quality tenants who paid the rent on time and maintained the property well. Elders, in particular, their property managers have been exceedingly proactive about regular maintenance such as pool, gutters and smoke alarm. Their pro-active engagement has made my role as land lord comfortable. These officers have also been exceedingly flexible with our requests for periodic inspection timings.

They take care to ensure repairs costs under their watch are not inflated. They choose quality trades people.

Elders have been very regular in providing monthly and annual financial statements. Their accuracy has been 99.99% and in the only instant that an error was noted they immediately attended to the corrective measure.

Most importantly, they take pride in their job and it is always 'service with a smile'.

I wish them well and hope to continue this business relationship for many more years. 

Shala Karan

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An Absolute Professional

Charlotte is a delight to work with. She has an excellent knowledge of the local market, with all the facts and figures on hand to support her opinions and advice. From her first visit to the property she did not offer a generic sales programme, but focused on how best to market *my* house, picking up on unique points other agents had not mentioned.

Charlotte has a high level of integrity and ethics. She was on top of all the small details of the property, was always available if I had questions and constantly updated me on the progress of the sales campaign. She had a collaborative approach to our relationship and always fully discussed the reasons for any recommendations. She did not sugar-coat nor promise the unachievable, but what she did promise she delivered, cheerfully and professionally.

The result: a stress-free sale and a price significantly above the most optimistic estimates of other agents.

5/5 Stars

John Murray

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16 Haddon Close, Glenwood

Dennis, you gave us peace of mind and confidence for a successful outcome. Thank you for a very professional service.

 

Dear Dennis,

Pat and I would like to thank you and your staff for the excellent service that you have given us on the recent sale of our property in Glenwood.

From day one, you gave us the confidence that you would endeavour to get the best result on our behalf. We could not have been more pleased with your presentation on what we could expect from you and your staff in the selling of our property.

Due to the media output concerning property values, we were a bit concerned as to what effect this may have on our sale, you told us not to worry, all will be well. In fact that is the way it turned out to our great relief. 

The price gained was better than expected due to the property climate at the time.

I think we had a good relationship during the sale and i hope i did not bug you too much with some of my phone calls.

Pat and I would have no hesitation in recommending you and your KIngs Langley office for services that prospective sellers may require on their property.

We found that you also negotiated the sale of one of Pat's friends house and she also spoke highly of you and your staff.

Thank you Dennis we know that you and your staff will continue to offer the great service you gave us to your new clients.

Richard & Patricia Pope

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133 Whitby Road, Kings Langley

To Charlotte Cooke Elders Real Estate Kings Langley

Dear Charlotte,

I write to tell you how pleased i am with the result of the sale of my mother in law's house at 133 Whitby Rd. Kings Langley.

Thank you for always being courteous and easy to contact at any time. You always kept us up to date regarding the progress of the sale of the property and were willing to go the extra mile whenever there were questions that i needed an answer too.

I believe that the price that you negotiated on our behalf was the best possible one at the time of the sale.

I have no hesitation in recommending you and your company to any of your future prospective clients. 

Once again many thanks, and all the best for your ongoing career in real estate.

Rainer Ratinac

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9 Blaxland Street, Lalor Park

Dear Dennis,

Here's the testimonial letter, which im only too happy to provide in relation to the sale of the Lalor Park property.

In the build-up to the sale of our house, we put the standard questions to Elders Real Estate Kings Langley sales director Dennis Ashford.

His answers and other know-how he supplied gave us the added motivation to proceed.

What he told us added up to sound and essential advice, because even in a property seller's market you need those assurances.

Dennis and sales consultant Charlotte Cooke made an inspection and we soon realised how they could better market the property.

On the Saturday they conducted a short ópen house', attracting multiple buyers. By mid-week it was sold and contracts of exchange were ready to be signed.

It was fun to watch, even though it had not been an easy decision to put up the 'for sale'sign on a home which had been in the family for so many years and which held many wonderful memories.

Dennis promised to keep us fuilly informed at every step, which he did.

Certainly, the acceleration in Sydney's housing prices helped things along. Having said that, it was Dennis's hard work and management role which drove the sale towards a most successful conclusion.

If you're like us, you'll welcome the service he and his office provided. Dennis kept us updated daily, outlined the progress of the 36 counter-offer prices and, all in all, did so in an unfailingly helpful way.

It's to be expected a vendor, getting what he or she sets out to achieve, will talk glowingly of the realtor. It's truly fitting in this instance.

Dan Brooks

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34 Gilbert Crescent, Kings Langley

Charlotte Cooke is a top notch professional Real Estate Agent, but Charlotte is so much more! She is warm, caring & hardworking, her advise on listing our home was a great help to us and easy to follow - a beautiful person.

Charlotte made the sale of our much loved home as stress free as possible whilst still securing a fantastic result, we believe a record price !!

We would absolutely & without hesitation recommend her.

Phil & Pam

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1 Sporing Avenue, Kings Langley

Dear Dennis,

Thank you so much for all your help in selling our property. It sold quickly and with no fuss, making life a lot easier for us. Many thanks for your excellent service we will have no hesitation in recommending you and the agency to anyone requiring to sell their property. 

Also the extra offers of assistance to make our move easier have just blew us away. Thank you.

Regards,

Dr Michael & Jenny Eletr

21 testimonials found - Page 2 of 3
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